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Platform Product Enablement & GTM
My team of 60+ content creators developed award-winning content of all types and in multiple channels to enable both internal and external users on the core Salesforce platform, including standard navigation and CRM foundations, general admin settings, identity access and authentication, privacy and security, workflow automation, app building, and developer tooling.
Deliverables:
Content Strategy vision and roadmaps
Content Design: UI text, onboarding flows, and in-app guidance to engage users in the flow of work
Thought leadership content around best practices
Interactive learning content on Trailhead
Help content
Videos
Developer guides
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